AdScribe
Terms & Policies
At AdScribe, your privacy and trust are our top priorities. This page outlines our terms of service, privacy practices, and data protection policies. We’re committed to transparency and clarity, ensuring you have all the information you need about how we handle your data. Thanks for being with us!
Quick Overview
What Data We Collect: We collect personal data such as your name, contact details, technical data (e.g., IP address), and usage data. We do not collect sensitive personal data. For more, see Section 2.
How We Use Your Data: We use your data to provide services, manage our relationship with you, improve our Websites, and for marketing purposes. For a detailed list of uses, see Section 2.8.
Your Rights: You have the right to access, correct, delete, or restrict the processing of your personal data. You can also unsubscribe from marketing emails at any time. See Section 2.13 for details.
Data Sharing: We do not share your personal data publicly or with third parties except under certain circumstances, such as with our service providers or as required by law. For more, see Section 2.14.
Data Retention: We keep your data only for as long as necessary and will anonymise it where possible for research or statistical purposes. For retention details, see Section 2.9.
Cookies: Our Websites use cookies to enhance your experience. You can manage cookie preferences in your browser settings. For more information, see Section 3.
Contact Us: For any questions or concerns regarding our privacy practices, please contact us at support@adscribe.co.
Updates to This Policy: We may update this Policy from time to time. For the latest version, please check the date at the top of this document.
Terms & Policies
Privacy Policy
Last Updated 3rd March 2023
Data Processing
If you are a Customer, you can view our data processing agreement here.
1. Who We Are
Your privacy is important to us. It is AdScribe Ltd’s policy to respect your privacy regarding any personal information we may collect from you across our website, www.adscribe.co, and other sites we own and operate ("Websites"). This privacy policy ("Policy") sets out the types of personal data we collect and use when you access and visit our Websites and how we may use that data.
2. What Personal Data We Collect and Why We Collect It
2.1. Personal data refers to information about you from which you could be identified – such as your name, date of birth, contact details, and IP address.
2.2. By law, all organisations that process your personal data in the UK must do so responsibly and ensure you have access to information about how they use it. You have the right to inquire how your data is used and to prevent its unlawful processing.
2.3. Our Websites are not directed at children under 18. If you believe we have collected personal data about your child, please contact us at datadeletion@adscribe.co to request data deletion.
2.4. We collect personal data on our own behalf and are provided with data by our customers. Data provided by our customers is processed according to the Data Processing Agreement found here.
2.5. The personal data we collect may include:
Identity Data: Name and gender.
Contact Data: Email address, billing address, and mobile phone number.
Transaction Data: Payment details and services purchased (if you are a sole trader).
Technical Data: IP address, login data, browser type, and version.
Profile Data: Username, password, interests, preferences, feedback, and survey responses.
Usage Data: How you use the Websites.
Marketing and Communications Data: Marketing preferences.
2.6. We do not collect special categories of personal data (e.g., race, religious beliefs, sexual orientation).
2.7. Personal data is collected from direct interactions with you, automated technologies, and occasionally through third-party partnerships.
2.8. We only ask for personal information when necessary for providing services, fulfilling legal obligations, or when it’s in our legitimate interest (and does not outweigh your rights).
Examples of Why We Collect Data:
To register you as a customer and deliver services.Data Collected: Identity, contact, financial, and transaction information.Basis: Performance of a contract.
To manage our relationship with you, including notifying you of changes.Data Collected: Identity, contact, profile, and marketing communications.Basis: Performance of a contract.
To protect our business and Websites (troubleshooting, data analysis, etc.).Data Collected: Identity, contact, and technical information.Basis: Legitimate Interests and compliance with legal obligations.
2.9. We retain personal data only as long as necessary.
2.10. In some circumstances, we may anonymise your data for research or statistical purposes.
2.11. Aggregated data that cannot identify you may be shared for analysis or improvement of services.
2.12. We protect your data with commercially reasonable technical and organisational measures.
2.13. To unsubscribe from marketing emails, click the unsubscribe link at the bottom of any marketing email.
2.14. We do not share personal information publicly or with third parties, except in the following circumstances:
With our company group or selected service providers.
During business transactions like sales or mergers.
When legally obliged or to protect our rights and safety.
2.15. Our service providers are contractually obliged to protect your data.
Service Providers Include:
Elastic Email (CANADA) – Email communications.
Render (USA) – Data hosting.
Notion (USA) – Customer relationship management.
Mixpanel (USA) – Analytics.
Wix (ISRAEL) – Website hosting and inbound emails.
Google (USA) – Email and reporting.
Stripe (USA) – Billing and payment processing.
2.16. We do not process data outside the UK and EU.
2.17. Our Websites may link to external sites that are not under our control. Please review their privacy policies before sharing any personal data.
2.18. You may refuse the processing of your data, understanding that it may limit the services we can provide.
2.19. Continued use of our Websites signifies acceptance of our privacy practices.
2.20. Keep your personal data accurate and inform us of any changes.
2.21. For questions about data processing, contact us.
2.22. We may revise this Policy; changes will be indicated at the top of the document.
3. Cookie Policy for AdScribe
What are Cookies?
As is common practice with almost all websites, our Websites use cookies. Cookies are tiny files downloaded to your computer to store information that improves your experience.
How We Use Cookies
Cookies help us understand and improve our Website’s functionality. They may track data such as time spent on the site and pages visited. Disabling cookies may affect the functionality of the Websites.
For more information on cookies, please read What Are Cookies.
Third-Party Cookies
We use third-party cookies (e.g., Google Analytics) to help us understand usage patterns and improve our content.
More Information
For questions about cookies, contact us at support@adscribe.co.
